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    Director (or Manager) OTC - order to cash Operations - Chicago

    This is a very exciting time for this global company as they further establish their US presence. Sales continue to grow for this fast paced e-commerce organization and you will had the OTC operations in the US. Develop and implement best in class processes for a high volume consumer goods company. 

    Lead the framework and design for the OTC processes - order, fulfillment, billing, after-sales, collections and AR 

    Evaluate the current processes and then design and execute a best in class department. You will document improvements and the biggest wins to prepare for busy seasons. Make the process as efficient and seamless as possible.

    Build the strategy and planning. 

    Research, evaluate and implement new technologies - example - should we add to methods of payment now or in future? 

    As the company continues to grow determine staff that must be hired - train and mentor. 

    This is your opportunity to use your OTC experience in a leadership role.


    Experience -

    Working in OTC operations role for a consumer goods and/ or e-commerce company 

    Understand of systems and automation 

    ERP experience - Netsuite is a plus, but not necessary 

    Salary will be determined by depth of experience!